Order Processing
All orders are processed within 1 to 2 business days after they are placed. Orders are not shipped or delivered on weekends or holidays. If there is a high volume of orders or a delay due to stock availability, we will notify you by email.
Shipping Time
We offer fast and reliable shipping across the United States. Orders are typically delivered within 5 to 7 business days after processing. Please note that delivery times may vary depending on your location and the shipping carrier.
Shipping Carriers
We use trusted carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time. Once your order has been shipped, you will receive an email with your tracking number.
Shipping Charges
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order is shipped, you will receive an email confirmation containing your tracking number. You can use this number to check the status and estimated delivery date of your shipment.
Delays and Exceptions
While we do our best to ensure timely delivery, delays can sometimes occur due to factors beyond our control such as weather conditions, customs processing, or carrier issues. We appreciate your patience and understanding in such cases.
Incorrect Addresses
Please ensure your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at renixinternational@gmail.com so we can assist you in filing a claim or arranging a replacement.
Contact Us
If you have any questions about our shipping policy, please contact us at renixinternational@gmail.com